Privacy Policy

Effective Date: 01/04/25

At The Happy Drive Co ("we", "our", or "us"), accessible from https://www.thehappydriveco.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our site, in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information – Name, address, email, and phone number

  • Payment Information – Payment method details (securely processed by third-party payment processors)

  • Account Information – Login credentials (if you create an account)

  • Purchase History – Details of orders and interactions with our store

  • Device & Usage Data – IP address, browser type, device information, and browsing behaviour

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfil orders

  • To manage your account and provide customer support

  • To improve our website and customer experience

  • To send marketing communications (with your consent)

  • To comply with legal obligations

  • To provide order fulfilment through our trusted suppliers, including the transfer of shipping details for direct dispatch

3. Legal Basis for Processing

We rely on the following lawful bases under GDPR:

  • Contractual necessity – To fulfil orders or provide customer service

  • Consent – For marketing and cookies (where required)

  • Legitimate interest – To improve our services and operations

  • Legal obligation – For tax and regulatory compliance

4. Data Sharing

We only share your data with trusted third parties necessary to operate our store, including:

  • Shopify (our ecommerce platform)

  • Payment providers (e.g., PayPal, Stripe)

  • Shipping and fulfilment partners

  • Product suppliers for the purpose of direct order fulfilment and delivery

  • Marketing platforms (e.g., email service providers)

We ensure all third-party partners are GDPR-compliant and data sharing is kept to a minimum necessary for service delivery.

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through Standard Contractual Clauses (SCCs) or other GDPR-recognised safeguards.

6. Data Retention

We retain your data only as long as necessary:

  • Order and billing information: 6 years (for tax/legal obligations)

  • Account data: Until your account is deleted

  • Marketing preferences: Until you unsubscribe or withdraw consent

7. Your GDPR Rights

You have the following rights:

  • Right to access your data

  • Right to rectify inaccurate data

  • Right to erase your data (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

To exercise your rights, contact us at: hello@thehappydriveco.com

8. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse site usage. You can manage cookie preferences via your browser or through our cookie banner.

See our [Cookie Policy] (if applicable) for more details.

9. Data Security

We take data protection seriously and use appropriate technical and organisational measures, such as SSL encryption, secure hosting, and access controls, to protect your personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised 01/04/25

11. Contact Us

If you have any questions or wish to exercise your rights, please contact us:

The Happy Drive Co
📧 Email: hello@thehappydriveco.com
🌐 Website: https://www.thehappydriveco.com